Booking Conditions
Participation
To take part in activities you should be in good health, be suitably equipped and follow the instructions given by our staff. We must be made aware of any relevant medical conditions. An equipment list and medical questionnaire will be sent out with joining instructions; technical equipment is provided where needed.
Safety
Whilst every precaution is taken, it is recognised that mountaineering and other adventure activities do involve an element of risk. Participants in these activities should be aware that if an instructor decides to postpone an activity for the safety of the group, whatever the reason, then the instructor's decision is final. Our staff are members of the Mountain Leader Training Association and are suitably qualified with the Mountain Leader Training Board. All activities are insured, copies of insurance and risk assessments available on request.
Booking and Cancellation
- Enrolment is subject to availability and confirmation by Compass Rose. In order to confirm your reservation the full cost is payable.
- Your booking will be taken as your acknowledgement and acceptance of our conditions.
- If you cancel your activity day or guiding day 48hrs or less of your booking you will be charged the full amount.
- If you cancel your activity day or guiding day between 7 days and 48hrs of your booking you will be charged 50%.
- With all courses or group bookings cancellation within 30 days of the start date will require the full amount to be paid. Cancellation within 60-31 days will require a 50% charge.
- If Compass Rose cancels a booking at any stage, alternative dates
will be offered or a full refund given.
